How to refresh the disconneted user list in Exchange Server 2007

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Hello folks,

I received this question a couple of times before and it might help who face this following scenario: The Administrator has just deleted an user and he wants to update the list of the disconnected mailbox in the Exchange Management Console to play with the disconnected mailbox but the user is not there. Using Exchange Server 2003 we have just to right-click on Mailbox under Mailbox Database and click on Run Cleanup agent option and the disconnected mailbox will show up but how about Exchange Server 2007?

It’s a piece of cake :) but in order to do that we have to use the following cmdlet, as it follows

clean-mailboxdatabase <mailbox database name>

More information about clean-mailboxdatabase cmdlet:

After running this cmdlet against your mailbox database, you will be able to see the user that was recently deleted on the disconnected mailboxes list.

Best Regards,
Anderson Patricio

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Written by Anderson Patricio

Anderson Patricio

Anderson Patricio is a Canadian MVP in Cloud and Datacenter Management, and Office Server and Services, besides the Microsoft Award he also holds a Solutions Master (MCSM) in Exchange and several other certifications. Anderson has been contributing to the Microsoft Community with articles, tutorials, blog posts, twitter, forums and book reviews. He is a regular contributor here at,, and Anderson (Portuguese).