Using Send Items feature of Exchange Server 2010 SP3

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Good morning folks (Great morning for me, my Surface Pro 128GB arrived!)

In Today’s post we are going over the new feature introduced in Exchange Server 2010 Service Pack 3 which is the Send Items that can be found on the Options using OWA. If we click on Options and then See All Options on the main page. After that, click on Settings and then Sent Items.

Here is the new feature works, basically you can decide that if someone uses the Send As or Send on behalf feature using your mailbox you can decide how the message sent will behave. By default for either way is: Sender mailbox however I do like the option Sender and From Mailboxes where any message sent using your account will have a copy on your mailbox.



In order to facilitate the demonstration let’s say we have the mailbox user12 and this mailbox has the following rights:

  • user12 has Send As permissions on user13 mailbox


  • user12 has Send on behalf permissions on user14 mailbox


Just to be clear, I configured the Sent Items on both user13 and user14.

Are we good so far? Let’s do some testing…

Test #01: User12 Send as User13 …

Logged as User12 we send a message as user13.


The Sent Items of User12 will be like this:


And the cool part is the Sent Items folder of User13 which now has the original message and he/she is able to keep track what they are sending on his name.


Test #02: User12 send on behalf of user 14..

Our User12 sends a message on behalf of user 14 as show in the figure below.


In the Sent Items folder of user12 will show up the message.


Voilà, the same message appeared on the Sent Items folder of user14 as well.


Written by Anderson Patricio

Anderson Patricio

Anderson Patricio is a Canadian MVP in Cloud and Datacenter Management, and Office Server and Services, besides the Microsoft Award he also holds a Solutions Master (MCSM) in Exchange and several other certifications. Anderson has been contributing to the Microsoft Community with articles, tutorials, blog posts, twitter, forums and book reviews. He is a regular contributor here at,, and Anderson (Portuguese).